Washington State Appellate Courts' Portal

Welcome to the Washington State Appellate Courts' Portal. If you are having problems, or need assistance, please begin by reviewing the information below. If you are unable to find the needed answers to your questions, or have other concerns, please see our Contact Us section for information on how to proceed.

Frequently Asked Questions

Logging on the Secure Portal

Court Employees

If you are a Washington State Court Employee with a Court (JIS) ID, please log on with your Court ID.

If you are having problems logging on, please contact your JIS Site Coordinator or the eService Center.

Registered Portal User

If you have registered to use the Washington State Appellate Courts' Portal, please log on with the User ID you created during the registration process.

If you are having problems logging on, first verify that you are entering your User ID and Password correctly.

Please note that both your User ID and Password are case sensitive. Be sure that when entering your credentials that your Caps Lock is OFF and you are entering your ID and Password as created.

Also be sure to remove anything already pre-filled on the Login form and manually type in your User ID and Password.

If you continue to have problems, please select from the options below:

Activate Your Account  You have registered, but have not yet activated your account, which is a required step. Note: an activation code was sent to your email address and is required in order to activate your account.
Password ExpiredYou have received a message indicating your password has expired. Note: Passwords expire every 90 days.
Forgot User IDYou can't remember your User Id. Note: After answering a security question, your User Id will be sent to your email address.
Forgot PasswordYou can't remember your password. Note: After answering a security question, a new temporary password will be sent to your email address.
Forgot AnswersYou have forgotten the answer to one or all of your security questions. Note: If you can't manage them via Manage Account, your account will need to be reset.
Forgot EverythingYou have forgotten your User Id, your password, and answers to your security questions. Note: Your account will need to be reset.
Access RevokedYou were notified that your access has been revoked. Note: Your account will need to be reset.

Not Registered?

Browser Recommendations

For the most part the Electronic Filing (eFiling) Portal works well with all major browsers (Internet Explorer, Edge, Chrome, and Firefox).

However, the eFiling Portal uses a Flash form to allow for a multiple file upload. That is, with the Flash upload form, more than one file can be selected for uploading at one time. But because the form is Flash based, filers may run in to problems with it. If you have problems using the Flash form to upload files, and none of the browser suggestions below help, the application does offer an alternative method for uploading files. For more information review the eFiling FAQs and look for the question "No matter what I try, I cannot get the file upload to work for me."

Chrome - As long as the Flash module is installed and not blocked, Chrome should not have any problems with the upload form.

FireFox - As long as the Flash module is installed and not blocked, Firefox should not have any problems with the upload form.

Internet Explorer/Edge - Newer versions of Internet Explorer and Edge may have compatibility issues with the Flash form. Generally if there is a compatibility issue, the Flash upload form will display, but when the Send File(s) button is clicked, nothing happens. To correct the problem, do the following:

  • Open Internet Explorer/Edge
  • Click on Compatibility View Settings
  • Click the two check boxes on the page so they are both checked
  • Click Close

Following these steps should allow the Send File(s) button to work.

If changing the compatibility mode does not resolve the problem, or if the Flash form never displays, try using Chrome or Firefox.

Browser Text Size - If you have set the text size on your browser to be larger than the default, you may encounter problems reading some values in the drop down lists. Some of the document descriptions can be rather long, and when the text size is larger/extra large, the values in the drop down lists may end up truncated. If you run in to this issue, try decreasing the size of the text in your browser (in I.E, use View/Text Size, in Chrome or Firefox go to advanced tools and look for text size).

eFiling Help

Washington State trial court staff, and those who have registered to use the Washington State Appellate Courts' Portal, may electronically file documents with the either the Washington State Supreme Court or any Division of the Washington State Court of Appeals.

The information found via the links listed below should help registered users get started with the eFiling process.

 

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