Washington State Appellate Courts' Portal
If you are having problems logging on, please review the information below before requesting assistance.
Logging On FAQs
Court Employees
If you are a Washington State Court Employee with a Court (JIS) ID, please log on with your Court ID.
If you are having problems logging on, please contact your JIS Site Coordinator or the eService Center.
Registered Portal User
If you have registered to use the Washington State Appellate Courts' Portal, please log on with the User ID you created during the registration process.
If you are having problems logging on, first verify that you are entering your User ID and Password correctly.
Please note that both your User ID and Password are case sensitive. Be sure that when entering your
credentials that your Caps Lock is OFF and you are entering your ID and Password as created.
Also be sure to remove anything already pre-filled on the Login form and manually type in your User ID
and Password.
If you continue to have problems, please select from the options below:
| Activate Your Account | You have registered, but have not yet activated your account, which is a required step. Note: an activation code was sent to your email address and is required in order to activate your account. |
| Password Expired | You have received a message indicating your password has expired. Note: Passwords expire every 90 days. |
| Forgot User ID | You can't remember your User Id. Note: After answering a security question, your User Id will be sent to your email address. |
| Forgot Password | You can't remember your password. Note: After answering a security question, a new temporary password will be sent to your email address. |
| Forgot Answers | You have forgotten the answer to one or all of your security questions. Note: If you can't manage them via Manage Account, your account will need to be reset. |
| Forgot Everything | You have forgotten your User Id, your password, and answers to your security questions. Note: Your account will need to be reset. |
| Access Revoked | You were notified that your access has been revoked. Note: Your account will need to be reset. |
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